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Contact Us

 

All general applications for social housing are now processed by the HomefinderRCT Team who are based in Ty Elai, Williamstown. You can apply online, following which, a HomefinderRCT Officer will contact you to discuss and verify your application. If you prefer, you can also contact the HomefinderRCT Team by telephone to make an application. HomefinderRCT Officers will be available to assist with these applications between 9am and 5pm Monday to Friday.
 

If you would like to discuss your housing options or make a housing application, please contact the HomefinderRCT Team
 
Telephone: 01443 425678
E-mail: Homefinder@rctcbc.gov.uk


For existing housing applications, please quote your Login reference number as this will make it easier for us to deal with your enquiry.

As we receive a very high number of calls, we would advise you to contact us by e-mail on Homefinder@rctcbc.gov.uk or you can make any changes to your housing application online and a member of the team will respond.

 

If you have an urgent housing need or are immediately at risk of homelessness then you must contact Housing Advice or attend the Housing Advice Centre in Sardis House, Pontypridd. A Housing Advice Officer will be able to assist you with specialist advice.

Telephone: 01443 495188
E-mail: housingsolutions@rctcbc.gov.uk