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Step 3: Offer

All bids received will be added to a shortlist of eligible applicants who have registered an interest for the same property. The shortlist of eligible applicants will be placed in order of priority based upon the applicants band and the date that applicant was placed in the band.  

If your name is at the top of the priority list you will normally be contacted by the landlord within 2 days after the bidding cycle ends.  The landlord will make you a provisional offer and you will be invited to view the property. At this point the landlord of the property will carry out any outstanding eligibility checks, (e.g. your household circumstance checks, national insurance number and income checks) to confirm that your are eligible to be made a formal offer. If after these checks have been carried out, the landlord is unable to offer the property to the applicant at the top of the list they will move to the next applicant on the shortlist and so on.  


Examples of reasons that a landlord may withdraw a provisional offer are included on the list below:

  • If an applicant has become ineligible to be registered since joining the HomefinderRCT scheme e.g due to rent arrears;

  • On verification of the application details, the priority band was found to have been incorrectly awarded;

  • The applicants current circumstances are such that the application needs to be placed under review and made inactive whilst investigations are undertaken into the application

  • The applicants circumstances have changed since the priority band was awarded and the member is no longer entitled to the same level of priority;

  • The applicants circumstances do not satisfy the advertised lettings criteria for the property;

  • The applicants circumstances do not meet the local lettings policy in operation outlined on the advert;

  • The applicant has been qualified for an offer of more than one property and has been deemed more suitable for the other property;

  • The accommodation has been assessed as being not affordable to the applicant concerned;

  • The accommodation has been assessed as being unsuitable for the applicant concerned;

  • The applicant could not be contacted by the landlord of the property.


If you decide to refuse the property it will be offered to the next person on the shortlist list. You can refuse up to 2 offers on properties that you have bid for, but if you refuse any more than this then your application will be cancelled and you will have to re-apply again.


If you are offered a property you will not be short listed for other properties until you have decided to either accept or refuse the offer.

If you accept the property you will be advised by the Housing Association when you can move in and what you need to do next e.g sign a tenancy agreement, give notice on your previous tenancy, collect keys.

Once an offer of a property has been accepted, your application will be closed and should you wish to move again in the future, you will need to re-apply and have your circumstances re-assessed.

If you are not contacted within 14 days of the bidding cycle ending, please assume that you have not been successful in this instance and continue bidding in further advertising cycles.