Cookies and this website

This website uses cookies to give you the best online experience. If you'd like to know more please read our cookie policy

Skip to content


Step 1 - Registration

In order to register on HomefinderRCT , you will need to complete the online application. You can only apply for properties through HomefinderRCT if you have an active housing application. If you do not have access to the internet then you will need to contact us and assistance can be provided.

There will be a delay between completing the online application and your application being activated as the information you provide needs to be checked by a member of the HomefinderRCT Team. Once you have completed your online application, it will be passed to a member of staff who will assess your circumstances against the Housing Allocation Scheme and decide what band your application best fits in to. This could mean that the band the system provisionally awards you when you first make your on line application, could change.


You will be contacted as part of this verification process to discuss your application and ensure that all of your details are correct. For this reason, please make sure that the telephone number you include on your application is the one that it is best for us to contact you on. It may take up to two weeks before you are contacted by HomefinderRCT after making your on line application, so don't worry if you don't hear from us straight away. Applications are generally activated within 4 weeks.


Once your application is activated, you will be allowed to bid for up to three advertised properties each week. If you are a tenant of one of the partner Housing Associations you will be able to bid in the same way for a transfer.

We will write to tell you when you are accepted onto the HomefinderRCT scheme. This could be by email or letter and will provide you with:

  • Your housing application login reference number.
  • The band your application has been awarded, together with your priority date.
  • The type of property and number of bedrooms you are entitled to be considered for.

When you first log on to your account after your application has been made active, you will be asked to enter a new memorable date which should be a date that you find easy to remember. This is to ensure that your memorable date is private.

Keeping your information up to date

It is very important that you keep your details up to date. You must tell us if there are any changes in your circumstances so that we can reassess your application and if necessary make changes to your band. Failure to do this may mean that you miss out on a new home. Giving false information could result in your application being cancelled or in you being prosecuted for providing false information.

You should notify us of any changes since your original application. These include:

  • Change of address
  • Change of contact phone numbers
  • Change of family details
  • Changes to your medical circumstances


Other changes in your circumstances

You must make sure that your online application is updated if you have any change in circumstances. This may include, for example, being given notice from your landlord, changes in the number of people living with you, or other relevant issues that you may be experiencing in your home that you feel need to be considered. You can make these changes yourself to your on line application, or contact us by telephone. We may need documents and supporting information showing proof of your change in circumstances and you may need to speak to a member of staff from HomefinderRCT to  verify any changes. Whilst your application is under review, you will not be able to bid on any properties.


Property size

You will only be eligible for properties that are suitable for the size of your family, unless a member of the HomefinderRCT  Team has confirmed that you are eligible for a larger property, for example if you have a need for an overnight carer. Your Application confirmation letter will tell you which properties you are eligible to bid on. A guide is provided below:



Household Size

Accommodation Size

Single Person

1 bedroom


1 bedroom


2 bedroom

Single parent or couple with one child

2 bedroom

Single parent or couple with two children of the same sex

- both aged under 10

2 bedroom

- one or both aged over 10

2 bedroom

Single parent or couple with two children of opposite sex

- both aged under 10

2 bedroom

- one or both aged 10 or over

3 bedroom

Single parent or couple with three children

- if two are able to share a room (under 10)

3 bedroom

- none able to share a room

4 bedroom

Single parent or couple with four children

- if all children are under 10

- all other

3 bedroom

4 bedroom