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Advice Agencies

Age Connects Morgannwg

Age Connects Morgannwg is a charity for older people living in RCT. Projects running at present include the Information and Advice Service, Trading, Advocacy Project, Merthyr Tydfil Transport Scheme, Community Outreach Team, activity project in day centres and care homes, older people's forums, communities first projects and specialist care services.
 

5-7 Mill Street
Pontypridd
Rhondda Cynon Taf
CF37 2SN

Tel: 01443 490650
Email: information@acmorgannwg.org.uk

 

Care & Repair Rhondda Cynon Taf Ltd

Cynon Taf Community Housing Group has set up a subsidiary to enable older and disabled owner occupiers throughout Rhondda Cynon Taf to remain independent in their home in greater comfort, warmth and security.
 

39, Duffryn Street
Ferndale
Rhondda
CF43 4ER

Tel: 01443 755696
Fax: 01443 755817
Email: enquiries@careandrepair-rct.org.uk
 

 

Community Legal Advice

Get free confidential information and advice about your legal rights:

  • Housing & homelessness
  • Renting
  • RepossessionGov.uk
  • Disrepair


Open Mon - Fri 9am - 8:00pm


Tel: 0845 345 4345

 

Community Mental Health Team

In cases where an individual has high levels of risk and particularly complex needs, they may be referred to one of the Community Mental Health Teams for assessment, treatment or support.

Tel:
01443 688 770 (Rhondda)
01685 881 246 (Cynon)
01443 486 856 (Taf)
Web: Community Mental Health Team

 

Dragonsavers Credit Union

Dragonsavers are working in conjunction with Rhondda Housing and Rhondda Taff Citizens Advice Bureau to offer a new service to residents of RCT. The Money Smart Partnership will offer workshop style courses aimed at helping all people manage their money more effectively. The courses will be suitable for all ages and levels and promise to be easy, free and fun
 

Dragonsavers Credit Union, 107 Bute Street                                     
Treorchy                
CF42 6AU     

Tel: 01443 777043
Fax: 01443 777043
Email: stonemanc@dragonsavers.org
 

 

Platfform

Platfform work with people who are experiencing mental health problems, and with communities who want to create a greater sense of connection, ownership and wellbeing in the places that they live.

Unit 6, First Floor, Moy Business Centre

Moy Road

Taffs Well

CF15 7QR

Tel: 01443 845975

Email: connect@platfform.org

 

Housing Advice Centre - Housing Solutions Team

The Housing Advice Centre offers a housing advice service to the residents of Rhondda Cynon Taff. Information is offered on topics such as homelessness, rent arrears, mortgage arrears, welfare benefits, private rented accommodation, harassment or illegal eviction, housing rights, housing benefits, free independent legal advice, freephone service for contacting landlords.

Opening Hours:
Monday 9:00am – 5:00pm
Tuesday 9:00am – 5:00pm
Wednesday 9:00am – 5:00pm
Thursday - Telephone contact only (Emergency Assessments will remain available - please telephone in the first instance)
Friday 9:00am – 5:00pm

Sardis House
Sardis Road
Pontypridd
Rhondda Cynon Taf
CF37 1DU

Tel: 01443 495188
Fax: 01443 485410
Email: Homelessness@rhondda-cynon-taff.gov.uk
 

 

HomefinderRCT Team

The HomefinderRCT Team:
- Provides information to individuals about the availability of social housing across the County Borough and assesses applications for social housing.
- Maintains an accurate list of applicants in housing need to enable housing providers to effectively allocate their homes.
- Undertakes home visits to vulnerable applicants
- Sign posts applicants to other agencies and housing options.
 

Sardis House
Sardis Road
Pontypridd
Rhondda Cynon Taf
CF37 1DU

Tel: 01443 495188
Email: housingsolutions@rctcbc.gov.uk

 

Housing Strategy Team (Council)

Affordable Housing and Low Cost Home Ownership Schemes, such as; Homestep and Homestep Plus
 

Sardis House
Sardis Road
Pontypridd
CF37 1DU

Tel: 01443 281136
Fax: 01443 425580
Email: Housingstrategy@rctcbc.gov.uk

 

Rent Smart Wales

Rent Smart Wales is a national scheme. It recognises good landlords and helps them to differentiate themselves from less reputable landlords who give the rental market a bad name. It also allows tenants to seek out professional landlords who offer good, well managed accommodation.

Rent Smart Wales
PO Box 1106
Cardiff
CF11 1UA

Tel: 03000 133344
Web: Rent Smart Wales

 

Llamau

Llamau is a homeless charity, delivering services to socially excluded homeless and potentially homeless young people and vulnerable women in South Wales.

23, Cathedral Road
Cardiff
CF11 9HA

Tel: 029 2023 9585
Fax: 029 2038 8740
 

 

Mountain Ash Citizens Advice Bureau

Appointments only – Tuesday and Thursday.

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
 

The Old Library, Knight Street
Mountain Ash
CF45 3EY
 

 

National Landlords Association

The National Landlords Association seek a fair legal and regulatory environment for landlord and tenant, and actively lobby the government at all levels on behalf of our members.


2nd Floor, 200 Union Street
London
SE1 0LX 

Tel: 020 7840 8900
Email: info@landlords.org.uk

 

New Horizons Aberdare

Manages a range of resource and outreach centres throughout Rhondda Cynon Taff for people experiencing mental health or emotional wellbeing issue.

Benefits advice and form filling is available by appointment only - please contact 01685 881113 to book.

16 Dean Street
Aberdare
CF44 7BN

Tel: 01685 881113

 

Older Person's Mental Health Team

We work jointly with Cwm Taf Local Health Board to support older people who experience mental ill health and people of all ages with dementia.

Tel:
01443 688700 (Rhondda and Taf)
01685 875481 (Cynon)
01443 849944 (Emergency Out of Office)
 
Web: Older Person's Mental Health Team

 

RCT Substance Misuse Team

We provide support for people experiencing difficulties through
the misuse of substances such as: alcohol; volatile substances (such as aerosols and glue); prescribed and over the counter medication; and illegal drugs.
 

Cynon Valley Principal Office, Llewellyn Street
Trecynon
Aberdare
Tel: 01685 875 481
Email: socialservices@rctcbc.gov.uk
Web: RCT Substance Misuse Team

 

Rhondda Cynon Taf Citizens Advice Bureau

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.
 

5, Gelliwasted Road
Pontypridd
Rhondda Cynon Taf     
CF37 2BP

Tel: 08444 77 20 20
Fax: 01443 402621
Email: bureau@rctcab.org.uk
 

 

Shelter Cymru

Shelter Cymru provides services to people in housing need, aimed at addressing both crisis needs and longer underlying issues.
 

Shelter Cymru, PO Box 5002
Cardiff
CF5 3YY

Tel: 0845 075 5005
Fax: 02920 566096
Email: emailadvice@sheltercymru.org.uk
 

 

South East Wales Energy Agency

All general energy efficiency and/or fuel poverty enquiries can be referred to South East Wales Energy Agency who can also source external grant funding for people in receipt of benefits, over 70 regardless of income, disabled, households with young children.
 

South East Wales Energy Advice Centre, Floor 6, Clarence House
Clarence Place
Newport
NP19 7AA

Tel: 01633 223111
Fax: 01633 216 009
Email: advice@sewenergy.org.uk
 

 

Supporting People Team (Council)

The Supporting People Team offer vulnerable people the opportunity to improve their quality of life through greater independence. It has developed specific service responses that ensure people are appropriately housed and supported.
 

Sardis House
Sardis Road
Pontypridd
CF37 1DU

Tel: 01443 281482
Fax: 01443 425580
Email: supportingpeopleteam@rhondda-cynon-taf.gov.uk

 

Welsh Refugee Council

Welsh Refugee Council is an independent charity that empowers refugees to rebuild their lives in Wales. It has offices in Cardiff, Wrexham, Swansea and Newport.
 

Phoenix House, 389 Newport Road
Cardiff
CF24 1TP

Tel: 029 2048 9800
Fax: 029 2043 2980